Jan 08
Technical help for the HD download
This is what you need to do in order to get the HD version playing on your computer in less time than it takes to eat a large pizza.
1. Go to the product page and buy the HD version of the film.
2. You’ll recieve an email which will contain a link to the film.
3. I strongly suggest you right click on this link and choose “save as” (otherwise it may try and stream the film). If you have firefox or opera this isn’t necessary, but if you have Internet Explorer or Chrome then it is.
4. Wait patiently as it downloads to your computer. Make a cup of tea, or if you’re internet connection is on the slow side, bake some of these delicious brownies.
5. Once it’s downloaded, double click the file to play it. For most people, it will just work. If for some reason your computer doesn’t recognise the file or can’t play it then you will have to download VLC player. If you are more adventurous and want a higher quality solution then download the K-Lite Codec Pack and install it, after which windows media player will do the job better than VLC.
6. Good job! Enjoy the film.
Addendum. If you’re having problems, I strongly suggest trying to use Firefox or Opera as these browsers seem to work much, much better than IE, Safari, or Chrome.
November 9th, 2009 at 2:29 am
[...] Thanks for purchasing a copy of Between The Trees. You can wait for your email to arrive with your unique link to the download, or you can use the link found here (they are the same!). You’re probably best off right clicking on this link and choosing save as. For more help, go to this page. [...]
November 11th, 2009 at 7:03 pm
Hey
How many time before to receive the email to download after to pay??I can’t wait any more!!I don’t find the link???
Thanks
November 11th, 2009 at 7:49 pm
I have just emailed you the link again.
December 20th, 2009 at 3:33 pm
Hello, I send this comment once more! I have paid for downloadHD+DVD. I received the DVD ten days ago. I did’nt receive the mail for download !?
What can i do? Where to write.
December 20th, 2009 at 3:41 pm
Hey Man,
I emailed you 5 days ago with a link! Maybe you can email me directly unclesomebody at gmail dot com and I will give you another link.
Maybe my email went to your spam/junk folder?
Keith
March 16th, 2010 at 9:35 pm
My TV will play DIVX in HD. Is there any way of converting the HD version to DIVX so I can watch it?
Cheers,
Al
March 17th, 2010 at 11:29 pm
I sent you an email with details. Hope it worked out!
August 25th, 2010 at 11:42 am
[...] it plays smoothly. If you’re choosing HD download option, I suggest you read the info on this page to avoid any potential [...]
September 6th, 2010 at 4:25 pm
[...] if it plays smoothly. If you’re choosing HD download option, I suggest you read the info on this page to avoid any potential [...]